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Plumbing Emergency! What Should You Do?

If you’ve got an emergency plumbing situation, Absolute Plumbing has you covered. It’s easy for panic to set in but you can put your mind at ease as we’ll get our qualified plumbers in and around Noosa, Tewantin & the Sunshine Coast to fix your plumbing problem as soon as possible. Simply give us a call and have our team of professionals get on your emergency at any time of the day.

Plumbing emergencies can occur at any time, whether there were warning signs that you ignored or the situation came out of nowhere. But what is the best way to handle plumbing disasters? Here are some initial actions you should take in order to prevent the issue from worsening.


First, Locate & Turn Off The Main Water Valve

Emergency Plumbing 1A burst water pipe can cause thousands of dollars worth of water damage not to mention a sky-high water bill. One of the ways to avoid the money pit that a flooded house can turn into is knowing where your main water valve is in your home. If something like a burst or leaking pipe happens, you will be prepared to nip the water flow in the bud. Usually, the main shutoff valve is located near the water meter in a box under the ground. This should shut off water to your entire property. Make sure you and your family members know how to shut it off in order to save money, stress and time down the road in an emergency.  

Turn The Water Heating Unit Off

If your heating system is powered by gas, it is recommended that you turn off the gas line to the heater off or the unit itself even if you have shut off the main water valve. This is to avoid pressure and hot water buildup that might cause the heater to burst. The unit could also overheat and cause burns when turned on after a long time.


Allow Taps & Outside Spigots To Drain

Attend to the taps and faucets in your home and turn them on to drain the pipes. This will avoid any further property damage and also serve as an indicator as to whether you have completely shut off your main water supply.


Tend To The Problem Area

It is a good idea to move your furniture or other personal items from the affected area to prevent the moisture from damaging them. If you still see leakage after turning off the main valve, then try to contain the water in a bucket or wrap absorbent towels around it.  If you have time, we recommend mopping the area to prevent mold growth.


Seek Professional Emergency Plumbing Help

The most important thing you can do is to seek professional emergency plumbing services as soon as possible. DIY-ing small issues like a minor clog is well and good but if you’re not sure of what you are doing, small problems can be exacerbated. Also, putting off plumbing issues is not a good idea as you can inadvertently cause long-term damage.

We understand that you may wish to avoid being faced with hefty emergency service charges that are quite common in the industry. Emergency services are priced affordably to enable you to get the emergency plumbing help you need urgently without breaking the bank.  


Call A Plumber  

Emergency Plumbing 2We understand that panic does set in when you see water leaks, pipe cracks and worse issues damaging your home. But to be able to provide you the best service, you must be able to assess the damage and provide relevant information to the plumber on a call, before they can arrive at your doorstep.


Try to provide as many details as possible about the following questions:

  • When you first noticed the problem
  • What you think seems to be causing the issue
  • How old the damaged fixture is and what brand is being used
  • If you have taken measures to fix the problem


You can ask our licensed plumbers for an estimate for the repair job and services required before any action is taken. We might not be able to give you exact figures without assessing the damage but with enough information, we can give you a general idea for your peace of mind.



Common Plumbing Emergencies  

It often happens that a plumbing emergency occurs at the most inconvenient time when you are ill-prepared! While reaching for the phone to call our emergency services is the right way to go, there are some tricks you can use to minimize damages and prevent a full-on flood situation. As a responsible homeowner or tenant, you should also keep an eye out for warning signs so that you can tend to the plumbing issue before it becomes a problem. We also provide emergency plumbing services for body corporate and rental agencies so your tenants will always be able to reach a plumber in the event of an emergency. There are many types of plumbing emergencies that can occur. The most common ones include:


Overflowing Toilet

A minor issue that when left unattended to can become pricey- overflowing toilets are something you can tackle on your own. Instead of turning off the main shut-off valve, you can simply turn off the water valve connected to the base of your toilet. Then you can attempt to remove the offending material by a plunger or use a toilet repair kit that is readily available in stores. But if neither of these resolves the problem, it is best to leave it to the professionals.  


Clogged Drain

burst pipes plumbing

This issue is something that almost every homeowner or tenant has faces- it is relatively easy for drains in your property to clog due to foreign objects like hair or grease. Commonly affected areas are shower, kitchen, laundry drains, and toilets; they’re all absolutely necessary in daily life! The signs of a clogged drain are debris floating on top of the drain and slow or negligible draining of water. If the clog is minimal, you can take care of it yourself a drain or a toilet plunger. For a denser blockage, try using a drain snake but if nothing seems to do the job, give us a call and we will unclog it for you.


Hot Water Unit Issues

If you notice incredibly hot steam coming off your unit or very lukewarm water, then these are signs that everything is not quite right with your water heater. The best course of action is turning off the water heater. If you fear that overheating is the issue, then you can try to turn on the hot water faucets in your home to drain out the excessively hot water. However, do not attempt opening the device or adjusting the pipes as hot water can be very dangerous to the skin.


Burst Pipes

When you notice water flowing from walls to ceilings or if there is no water supply, it is a sign of burst pipes. This can occur due to freezing temperatures, old or damaged pipes or water pressure issues. The first thing you should do is turn on cold water taps to drain trapped water, followed by switching off the water at the main shutoff valve. After you’ve taken the first urgent steps, call us to replace or repair the pipes.  



Contact Us For A Consultation  

Here at Absolute Plumbing & Gas, we offer a plumbing service to assist you in case of emergency. We are your professional and friendly local plumbers tending to your emergency however big or small in Noosa, Tewantin, Sunrise Beach, Sunshine Coast, and the surrounding areas. To reach our plumbing and drainage specialists, contact us now for a free consultation.